Voiceland stands as Greece’s premier VoIP telephony provider exclusively for businesses and professionals. The company customizes telecommunication solutions for diverse sectors, from maritime and real estate agencies to start-ups and e-shops.
Voiceland faced challenges in meeting new tax regulations and optimizing their CRM processes. With a clientele exceeding 900 businesses, the need for streamlined solutions was crucial.
Repath, leveraging tools such as Zoho CRM and Zoho Books, crafted a tailored solution for Voiceland:
Integration with a 3rd party application connecting to AADE’s myDATA platform, ensuring digital invoicing in line with Greek legislation.
Rule creations in Zoho Books to evade potential invoicing errors.
Optimized Zoho CRM use to allow users comprehensive access to client histories.
Categorization for services and products offered by Voiceland and synchronization of Zoho Books and CRM for seamless tracking.
The implemented project marks the commencement of Voiceland’s journey towards digital evolution, intertwining automation with intelligent solutions for lasting benefits for both staff and clientele. Voiceland employees now confidently align with new legislations, while clients receive personalized services anchored in their purchase history.