H&R Pure Water Ltd., a prime distributor of “WaterLogic” water dispensers, aimed to streamline its business operations, from billing automation to customer communications. The partnership with Repath birthed a powerful digital transformation, employing the capabilities of Zoho One.
H&R Pure Water Ltd. faced several operational challenges:
Repath crafted a tailored solution using different Zoho applications, ensuring seamless integration and automations for Pure Water. More precisely:
Automated invoicing and subscription management via Zoho Books.
Technician report management using Zoho Survey.
Comprehensive customer data consolidation through Zoho CRM.
Bank transactions synchronized to invoices with Zapier.
Instant payment links within invoices using a renowned payment gateway.
Easy-access customer portal for document retrieval.
“Repath meticulously designed and executed a suite of Zoho solutions tailored to H&R Pure Water Ltd.’s needs. Automating monthly invoices, integrating real-time payment systems, streamlining customer interactions, and enhancing technician reporting have revolutionized their daily operations. It’s a testament to how strategic digital solutions, when correctly implemented, can drive operational efficiency and customer satisfaction to new heights.”