Headquartered in London, Acumen International provides talent management solutions to companies of all sizes across 190 countries. As a global employer of record (EOR) and professional employer organization (PEO) services provider, Acumen International is changing the way businesses operate, enabling their international expansion goals.
With over 20 years of experience, the company acts as a legal employer for its clients, hiring global talent compliantly, risk free, and in only 72 hours. Their innovative Express Global Employment service supports companies that need to employ candidates immediately, before or without a registered company setup.
In their pursuit of a digital transformation journey, Acumen International faced a series of significant challenges that were impeding their growth and efficiency. These challenges were multifaceted, ranging from disjointed legacy systems to time-consuming manual processes tailored for 190 countries.
Design and development of a unified and tailored CRM system, leveraging the Zoho One platform, streamlining data, processes, and accounts across markets, while providing a single company-wide view of all contact and business information.
Migration and integration of data from different legacy systems to better track leads and improve reporting.
Simplification of key operating procedures through the automation of complex processes including:
A customized sales pipelines functionality along with website integration, enabling proper reporting and analysis of the sales funnel, in addition to the assignment of leads, pipeline qualification, and targeted marketing campaigns.
Development of a fully bespoke application to automate the breakdown of client invoices, considering the unique nature of each of the markets where Acumen’s clients operate.
Customisation of Zoho applications such as CRM, Sales IQ, Social, and Subscriptions to meet the individual needs of sales and marketing teams.
“I see Repath Solutions as a strategic partner and an extension of our technical and digital transformation department, which is critical for our business. They are our number one strategic partner from whom we seek recommendations and advice. We rely on them fully and completely to help us implement the automations and integrations that are key to our transformation as the business moves forward.”