Quality Policy | Repath Solutions
ISO 9001:2015
Quality Policy
Our commitment to excellence, continual improvement and customer satisfaction.
Code: P.QMS.01
Version: 2nd — 05/02/2024
Classification: Unclassified
Purpose
The purpose of the quality policy is to ensure that our organization consistently provides products and services that meet customer requirements, applicable legal requirements and the needs of interested parties.
Scope of Application
These policies apply to all functions of Repath Solutions, across all facilities and for all personnel — permanent or external — directly or indirectly involved in our activities. The scope also covers related services, suppliers and external partners, in accordance with the requirements of the ISO standards we adopt.
Commitments
- We establish a clear strategy that integrates quality principles into every activity.
- We set measurable and realistic quality objectives, which we review regularly.
- We cultivate a culture of continual improvement, innovation and accountability.
- We encourage the engagement and development of our employees.
- We provide the necessary resources for the implementation of the Quality Management System.
- We clearly communicate the quality policy and objectives at all levels of the organization.
- We systematically monitor and evaluate our customer satisfaction.
- We align every function with the requirements of the Quality Management System.
Obligations & Responsibilities
Management
Committed to providing the necessary means and ensuring the effectiveness of the Management System.
ISO Manager
Responsible for the development, updating and monitoring of the system.
Personnel
Responsible for compliance with the prescribed procedures and immediate reporting of issues.
Review & Improvement
The Quality Policy, in accordance with ISO 9001:2015, is reviewed at least once a year or whenever significant changes occur in the organization or the operating environment.
Approval
This policy is approved by the Management of Repath Solutions and comes into effect from the date of its issuance.
Manolis Lambovas
Management — Repath Solutions
Repath Solutions
P.QMS.01 · Version 2nd · 05/02/2024 · Pg. 8–9 of 145
